Terms & Conditions
GENERAL TERMS AND CONDITIONS OF SHIRTINATOR AG
As of: 07.10.2025
Within the scope of agreements concluded via the www.shirtinator.ie website between
Shirtinator AG
Frei-Otto-Str. 18
80797 Munich
Germany
hereinafter referred to as the “Supplier”, and the customers indicated in Section 2, hereinafter referred to as the “Customer”.
Section 1 Scope, definitions
(1) The business relationship between the webshop supplier (“Supplier”) and the customer (“Customer”) is governed exclusively by these General Terms and Conditions in the version valid at the time the order is placed. Any deviating Customer terms are not recognised unless expressly approved by the Supplier.
(2) A consumer is any individual concluding a legal transaction for purposes that cannot be predominantly attributed to their commercial or freelance professional activities. A business entity is any natural or legal person or incorporated partnership acting in the exercise of its commercial or independent professional activity. An incorporated partnership is a partnership with legal capacity to acquire rights and incur liabilities.
Section 2 Conclusion of contract, confirmations and mandatory information
(1) The Supplier offers products (clothing and gifts) that can be printed with motifs or text (“Products”) via the website.
(2) The Customer may select Products from the Supplier’s range and place them in the shopping basket via the “Add to Basket” button. Clicking the “Buy Now” button constitutes a binding request to purchase the goods in the basket. The Customer may view and amend data at any time before submitting the order.
(3) The Supplier reviews the order information without delay. The Agreement is concluded when the Supplier issues an acceptance declaration by email to the address provided by the Customer; this email specifies the Customer’s order and other contractual content and also confirms receipt of the order. The Customer may print this declaration using the “Print” function.
(4) If the Customer selects PayPal, the Supplier transmits the order data to the payment service provider for checks. The payment service provider collects the amount on behalf of the Supplier, returns the order data and informs the Supplier of the payment. The Agreement is then concluded by the Supplier’s acceptance email as described above.
(5) As soon as payment is received after the Agreement is concluded, the Supplier confirms this by email and also informs the Customer when the goods have been handed over to the shipping service provider.
Section 3 Delivery, product availability
(1) If the Customer orders an item indicated only by category (e.g. condition, colour, weight, size or design), the Supplier delivers an item of average type and quality.
(2) If the selected product is unavailable when the order is placed, the Supplier notifies the Customer in the order confirmation. If permanently unavailable, no acceptance is issued and no Agreement is concluded.
(3) If the product is only temporarily unavailable, the Supplier informs the Customer immediately in the order confirmation. In case of a delivery delay, the Customer may withdraw from the Agreement.
(4) Dispatch takes place after receipt of payment and completion of production. The Customer may purchase higher-priority processing (express) for a fee; such orders are preferably processed the same day.
(5) Delivery times can be found on the product detail pages. The Supplier assumes no responsibility for delays attributable to the postal service provider.
Section 3a Liability & information duty for drop-off permission (e.g. “Safeplace”)
(1) No drop-off permission: For deliveries without any drop-off permission, Shirtinator bears the transport risk until delivery. If a parcel is left without your consent at a non-agreed location or is lost, we will arrange a replacement or refund.
(2) With drop-off permission (e.g. designated safe place): If you have granted a carrier a drop-off permission, the parcel is deemed legally delivered once deposited there. The risk of loss or theft then transfers to you as the recipient. Replacement or refund by Shirtinator is not possible (Sections 362, 446, 167 BGB).
(3) Exceptions: If the parcel was not left at the agreed location or the carrier cannot document the drop-off, we will review the case and support you in clarifying it.
(4) Information: Shirtinator does not receive details from the carrier about the exact drop-off location. Only you as the recipient can contact the carrier directly for questions or issues.
Section 4 Reservation of title
(1) The Supplier retains ownership of delivered goods until payment has been made in full. If the Customer is a merchant, Paragraphs (2)–(5) also apply.
(2) The goods remain the Supplier’s property until all present or future claims against the Customer have been fulfilled, including all current account settlements. If the Customer violates the Agreement—especially by defaulting on payment—the Supplier may reclaim the reserved goods after setting an appropriate deadline; reclaiming/seizing the goods constitutes rescission. The Customer bears transport costs. The Supplier may reuse the reclaimed goods.
(3) The Customer must treat reserved goods with care and insure them at their own expense at replacement value against fire, water and theft.
(4) In the event of third-party seizure or other intervention, the Customer must indicate the Supplier’s ownership and notify the Supplier immediately in writing so that property rights can be asserted; if the third party cannot reimburse related costs, the Customer is liable.
(5) At the Customer’s request, the Supplier releases securities if their realisable value exceeds the open claims by more than 10%.
Section 5 Delivery restrictions, prices and shipping costs
(1) Deliveries are made exclusively to the following countries: Germany, Austria, Switzerland, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. Delivery restrictions apply to all other countries.
(2) Prices valid at the time of order apply and include statutory VAT. Limited-time offers will indicate their duration in the shop.
(3) For deliveries to other EU countries, VAT is charged as applicable under German tax law; the Supplier shows the VAT applicable for the Federal Republic of Germany.
(4) As customs costs cannot be reasonably calculated in advance, the order may be subject to customs duty; the Customer is obliged to arrange customs clearance after the goods cross the border into the destination country.
(5) Shipping costs are shown in the order form and are borne by the Customer. All shipping costs for deliveries abroad can be found in the shipping costs table.
(6) Shipment is by post. The Supplier bears the shipping risk if the Customer is a consumer.
Section 6 Terms of payment
(1) The Customer may pay via Apple Pay, credit card or PayPal (availability depends on country/checkout).
(2) Payment of the purchase price is due immediately upon conclusion of the Agreement. If a specific payment date has been set, the Customer is in default once this date has passed and must pay default interest of 5 percentage points above the base interest rate.
(3) Supplier’s bank details:
Shirtinator AG
Deutsche Bank AG München
IBAN: DE37 7007 0010 0194 8801 00
SWIFT (BIC): DEUTDEMMXXX
(4) The obligation to pay default interest does not exclude assertion of further damages caused by delay.
Section 7 Warranty for material defects, guarantee
(1) The Supplier is liable for material defects in accordance with statutory provisions, particularly Sections 434 et seq. of the German Civil Code (BGB). For business entities, the warranty period for new goods is 12 months. Claims for damages under Section 8 are excluded from this reduction.
(2) An additional guarantee applies only if expressly stated in the order confirmation for the item.
Section 8 Liability
(1) Claims for damages by the Customer are excluded, except for claims arising from injury to life, body or health, or breach of material contractual obligations (“cardinal obligations”), as well as liability for other damages based on intentional or grossly negligent breach of duty by the Supplier, its legal representatives or vicarious agents. Material obligations are those essential to achieving the Agreement’s purpose (e.g. delivery of defect-free goods).
(2) In case of breach of material obligations due to simple negligence, the Supplier is liable only for foreseeable, contract-typical damage up to EUR 10,000, unless claims concern injury to life, body or health.
(3) The above limitations also benefit the Supplier’s legal representatives and vicarious agents if claims are asserted directly against them.
(4) Provisions of the German Product Liability Act remain unaffected.
Section 9 Right of withdrawal for distance contracts
(1) If the Agreement is a distance contract, Section 10 (Goods cancellation policy) applies to consumers.
(2) Distance contracts are agreements in which the entrepreneur and the consumer exclusively use long-distance means of communication to negotiate and conclude the Agreement, unless not concluded within a system organised for distance sales.
Section 10 Goods cancellation policy
(1) Right of withdrawal
You have the right to withdraw from this Agreement within fourteen days without giving reasons. The withdrawal period is fourteen days from the date on which you or a third party named by you (other than the carrier) take possession of the goods. To exercise your right of withdrawal, you must inform us (Shirtinator AG, Frei-Otto-Str. 18, D-80797 Munich, fax: +49 89 189 319 79, email: service@shirtinator.co.uk) of your decision to withdraw by means of a clear statement (e.g. letter, fax or email). You may use the attached withdrawal form template, although this is not mandatory. The withdrawal period is met if you send your notice before it expires.
(2) Consequences of withdrawal
If you withdraw from this Agreement, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from your choice of a type of delivery other than our standard, least expensive delivery), without delay and at the latest within fourteen days of receipt of your notice. We use the same means of payment you used for the original transaction unless expressly agreed otherwise; you will not be charged fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must send back or hand over the goods without delay and in any event no later than fourteen days from the day on which you informed us of your withdrawal. The deadline is met if you send the goods before the period has expired. We bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
End of information regarding right of revocation
Withdrawal form template
(If you wish to withdraw from this Agreement, please complete this form and return it to us.)
Shirtinator AG
Frei-Otto-Str. 18
D-80797 Munich
Fax: +49 89 189 319 79
Email: service@shirtinator.co.uk
I/we (*) hereby withdraw from the Agreement concluded by me/us (*) to purchase the following goods (*) / for the provision of the following service (*):
__________________________________________
Ordered on (*) / received on (*):
_ _ . _ _ . _ _ _ _ / _ _ . _ _ . _ _ _ _
Name of consumer(s)
__________________________________________
Address of consumer(s)
__________________________________________
__________________________________________
__________________________________________
Signature of consumer(s) (only for paper notifications)
__________________________________________
Date:
_ _ . _ _ . _ _ _ _
*Please delete as appropriate
Section 11 Copyrights for print designs, release from liability
The Customer expressly ensures that they are entitled to publish and reproduce the texts and motifs used and that the data protection interests and privacy of any affected parties are safeguarded. The Customer undertakes not to transmit any data whose content infringes third-party rights (e.g. copyrights, trademarks) or violates applicable laws or common decency. The Supplier reserves the right to review racist, political or discriminatory content and reject the order accordingly.
Section 12 Final provisions
(1) All contracts between the Supplier and the Customer are subject to the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) If the Customer is a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is the Supplier’s registered office.
(3) The legal invalidity of individual provisions does not affect the validity of the remaining provisions. Where available, statutory provisions replace invalid provisions. The entire Agreement becomes invalid if this constitutes an unreasonable hardship for one of the parties.
End of the General Terms and Conditions